Our Services

Advocacy services in Stoke-on-Trent

Services

Advocacy Services

Advocacy is when one person helps another person to have their views, opinions and concerns heard by others.

Advocacy is for people who can find it difficult to get their opinions about themselves and their service listened to. This may be because they have not been listened to in the past or they do not feel confident to speak up and ask questions.

Advocacy supports people to think about options so that people can make their own choices about what they want.

Advocacy can make a difference to a person’s life by supporting the person to be involved in decisions about their life. Working with an advocate can also help the person to become more confident.

Advocacy can help other services to understand what people want and need.

BME/BAME

We understand the terms BME and BAME are outdated and no longer used by many organisations. We only use it here as it reflects the wording used in our current contract and dat...

Care Act

The Care Act 2014 came into effect on 1st April 2015. The Act introduces principles of wellbeing and prevention and the recognition that an individual, their family and/or car...

Children’s Advocacy

Our children’s advocacy service is there to ensure looked after children and young people in Stoke-on-Trent are supported in advocating their wishes and feelings in decisions ...

DoLS & Paid Representation

If the Managing authority (care home or hospital) feel they may be depriving someone of their liberty they have a duty to contact the Supervisory Boby to request a Deprivation...

Independent Mental Capacity Advocacy (IMCA)

Asist are the provider of IMCA services across Staffordshire and Stoke-on-Trent. IMCA’s support people when they are assessed to lack capacity to make a best interest decision...

Independent Mental Health Advocacy (IMHA)

An IMHA supports people with issues relating to their mental health care and treatment. They also help people understand their rights under the Mental Health Act (MHA). Eli...

Independent Visitors

Independent Visitors (IVs) are volunteers who offer confidential support to a young person they have been specifically matched with. They are separate from social services and...

NHS Complaints

Do you live in Stoke on Trent or Staffordshire and wish to make a complaint about an NHS service that you, or someone you know, have received, but not sure where to start? ...

Parental Advocacy

The role of the Parental Advocate is to empower and support parents to fully engage in the Children’s Social Care statutory processes. To do this we focus on providing support...