Advocacy is when one person helps another person to have their views, opinions and concerns heard by others.

Advocacy is for people who can find it difficult to get their opinions about themselves and their service listened to. This may be because they have not been listened to in the past or they do not feel confident to speak up and ask questions.

Advocacy supports people to think about options so that people can make their own choices about what they want.

Advocacy can make a difference to a person’s life by supporting the person to be involved in decisions about their life. Working with an advocate can also help the person to become more confident.

Advocacy can help other services to understand what people want and need.